# Sean Helmes

> Sean Helmes is a Senior Product Manager – Technical, External Services at Amazon Web Services (AWS) in the AWS Startups organization, based in San Mateo, California. He helps founders and startups build and grow on AWS, and has 15+ years of experience in product management across cloud, AI, fintech, mobile, and digital media.

## Key facts

- Current role: Senior Product Manager – Technical, External Services, AWS Startups (Amazon Web Services), 2022–present
- Advisory: Board Member, Customer Experience Program, Ithaca College (2022–present)
- Location: San Mateo, California (San Francisco Bay Area)
- Contact: seanhelmes@gmail.com · https://www.linkedin.com/in/seanhelmes/

## Notable work

- Led product management for the launch of Amazon Q Developer and its integration into the AWS Management Console, marketing website, and documentation
- Developed and launched Amazon CloudWatch and AWS CloudShell in the AWS Console Mobile App
- Built LLM-powered voice-of-customer analytics (clustering + large language models) at AWS
- VP, Digital Mobile Product Manager at JPMorgan Chase (Chase mobile app), 2020–2022
- Grew Borro's loan book from $50MM to $100MM in one year as product lead (2013–2018)
- Re-platformed Genetic Engineering & Biotechnology News (GEN) onto AWS; launched the GEN Edge paid membership service (2018–2020)
- Led the LifeMart redesign at LifeCare — daily transactions more than doubled (2011–2013)
- Founder, Helmes Innovations (2005–2011); early roles at Fusion Media, The Helmes Group, and Sony Music Entertainment

## Education & certifications

- B.A. Consumer Behavior, Minor in Business Administration — University of Connecticut
- Entrepreneurship & Business Administration — Suffolk University
- Google Data Analytics Professional Certificate (2025); Certified Scrum Product Owner (2020); AWS Certified Solutions Architect – Associate (2020); Machine Learning — Stanford University (2020)

## Links

- [Website](https://www.seanhelmes.com/)
- [LinkedIn](https://www.linkedin.com/in/seanhelmes/)
- [Résumé (PDF)](https://s3.amazonaws.com/seanhelmes.com/Sean_Helmes_Resume.pdf)